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Originally Posted by punky
True... My connection is flawless, when I don't think anyone in Coventry on NTL ever had decent broadband a day in their lives... But word of mouth and perception is important. The fact its been dragging on many months now doesn't bode well.
Unfortunately, they aren't rated sufficiently to appear on adslguide, so I have no idea if its an exception or the rule  |
From what I heard of friend's ukonline's adsl is very good, performance and reliability wise, but the customer service is very poor with long waiting times. Now not everyone will get the max speed, ADSL is distance dependant and its the nature of the service.
As far as problems dragging on for months well NTL is king of that, it has the worst reputation as well, I would certianly call NTL more of a gamble then ukonline.