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Originally Posted by APS
If you read the Which PR story you will also see that either Chimaera heard wrong or GMTV misreported the statistic. The Which site says only 21% of NTL customers were "very satisfied"..not unhappy.
APS
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It was misquoted this morning by the woman who supposedly carried out the survey and represented Which on GMTV. Not the first time that a Which representative has given incorrect information during an interview (they messed up during a piece about car seats earlier this year). Chimaera gave the information that was quoted during the first interview on GMTV this morning, the press release wasn't available at that time (I looked for it to try and give a source for the information posted in the first post here).
If Which want to be taken seriously with all their surveys etc then they need to be sure they are giving full and correct information whenever they are asked for quotes etc.