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Originally Posted by jaycee
If your phone failed, ring faults and inform them you lost all your services. This is most likely a dying mux or line card, so they'll move you onto a new bank.
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That's a hell of a sweeping statement

. There are other possibilities of a phone problem, not just a MUX! There could be an intermittant earth or short on the line, it could be an extension dragging the line down, it could be faulty jelly crimps or a bad krone in the cabinets.
To just say "It's the MUX dying" is no help to man nor beast

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Originally Posted by levig
Jaycee, my phone is okay again, came back after phoning NTL for 20 mins on my mobile (sods law you phone for that and it fixes itself)
if it would be a MUX or line card thats dead then my digital would've died as well if I'm correct as both of those come from the same card.
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Sorry Levig, not right there I am sorry!
CATV and Telco are a seperate entity. One uses COAX the other uses Twisted pair cable. Although they both come to the external box on your property, they are both individual in their own right