[ian@huth]

Originally Posted by punky

to the forum

If you move from a serviced area, to a non-serviced area, then they'll break the contract without penalty for you. I know that because I asked them personally, as it was an issue I had when signing up.

The same applies to moving to a serviceable address, where the landlord won't allow NTL to install. They'll break the contract, penalty-free. I have just got that direct from an NTL employee I happened to be speaking to (as you do). There is also a department in NTL which is there to resolve installation issues between landlords and customers if you want NTL, and he won't allow it.

I think they only time they won't let you break out of a contract is if the address is pre-wired and ready to go, as you have no excuse really.

HTH.

There have been threads in the forums where customers have said that this is not always the case. They have moved to a non-servicable area and had to pay up for the remainder of their contract term.