Cable Forum - View Single Post - Its official today NTL and BT are named and shamed

salem · 01-09-2005, 10:45

Although i get as miffed as the next person when my connection goes south i too have no complaints about C.S.or Tec.
I have found it beneficial though to have a good look round this forum if i have a problem, 9 times out of 10 i can get the answer i need or at the very least get an idea of where the problem lies before i phone them.
There would be less complaints and a quicker issue turn around if users were able to provide CS/TEC with more information than a simple "its not working ".
I dont expect NTL are overly keen on some of the content of this forum but i'm sure that they are glad it exists

01-09-2005, 10:45	#13
salem Inactive Join Date: Nov 2003 Location: poole dorset Posts: 33	Re: Its official today NTL and BT are named and shamed Although i get as miffed as the next person when my connection goes south i too have no complaints about C.S.or Tec. I have found it beneficial though to have a good look round this forum if i have a problem, 9 times out of 10 i can get the answer i need or at the very least get an idea of where the problem lies before i phone them. There would be less complaints and a quicker issue turn around if users were able to provide CS/TEC with more information than a simple "its not working ". I dont expect NTL are overly keen on some of the content of this forum but i'm sure that they are glad it exists