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Originally Posted by bigdavieh
Basically I signed up to the ntl 3 for £30 offer they do in April when I had just moved in to the flat I'm currently renting. However, after being shafted for rent I've decided to buy somewhere and the new place doesn't have ntl wiring. Is that a valid reason to get out of my contract early before the 12 months is up or am I stuck paying £30 a month or appoximately £210 in a one-er until I've paid up for 12 months?  |
to the forum
If you move from a serviced area, to a non-serviced area, then they'll break the contract without penalty for you. I know that because I asked them personally, as it was an issue I had when signing up.
The same applies to moving to a serviceable address, where the landlord won't allow NTL to install. They'll break the contract, penalty-free. I have just got that direct from an NTL employee I happened to be speaking to (as you do). There is also a department in NTL which is there to resolve installation issues between landlords and customers if you want NTL, and he won't allow it.
I think they only time they won't let you break out of a contract is if the address is pre-wired and ready to go, as you have no excuse really.
HTH.