Today Thursday 1st September NTL and BT have been named and shamed in the media for having the worsed Customer service record, I think its time for OFCOM to have a rethink when renewing NTL'S license to supply all three TV, Internet and Telephone services. I am a little more biased towards BT as I dropped them for NTL but never had to suffer the consequence of pure ignorance , lies and poor sevice continously given