If you are attempting to control the volume of the STB(red flash), then this will not function until you receive the latest STB software.
But if it's the TV volume that isn't being controlled(green flash) then try re-programming your TV code into the ntl remote.
You may have the first model of these remotes, which were prone to losing the programmed code.
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Originally Posted by Simon M
Change the batteries  |
It would flash orange to indicate that the batteries need replacing.