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Originally Posted by sheilablige
Normally if there is an area issue or modem faults the RDY and SYNC will not stay constant - ie they will flash on constant for a few sec then start flashing or ranging. No USB or enet light will prob be driver issue. Hope this helps:
If USB go to start/control panel/network connections - check devices - if have ? ! or x there is your prob. Try also right click USB icon to look for options ..... if you only see enable as a viable option do it. There is so much more
Enet - again try the above - if red x appears on sys tray bottom right that will also indicate prob. Again check for enable option and altho this sounds obv be sure to check connections from pc to modem - the port in the CM may be broken etc
The CM lights are quite an important problem indicator normally
As i say hope this helps
Regards
Sheila - ex ntl
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Cheers Sheila. Its a USB connection, and there is indeed an x when i go to network connections in the control panel. Can't remember what options are available, I will have a look tonight when I get home, but I do remember that the 'status' option was greyed out.
If it is a driver issue as you suspect, can this be solved by re-installing the modem fom the NTL CD??
All my other USB devices work ok, and i've tried swapping the USB modem into different USB sockets, to no avail.