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Originally Posted by sheppy99
Sync and ready lights stay on, it just dropped out several times and I had to restart the modem each time to restore service. Signal levels were S/N 31dBmV, Rx Power 6.0dB, Transmit Power 34dBmV.
Earlier I did a traceroute from elsewhere on the internet and when the system was down I couldn't ping anything from my end including what I think is my UBR.
Any idea how I can make the nice people in Bangalore or whereever they are send me an engineer who knows what he is doing???
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HI sheppy,
SNR of 31 is fine.
Also downstream of of 6 is within the range.
The upstream although within the range at 34 seems a little low would expect to see it in the 40s and above.
Any other errors from the config tab on the diagnostics ???
