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Originally Posted by ForestJono
I'm having what seems like exactly the same problem since Saturday. Just 3 lights constantly on the modem (Power, RDY and SNCY (something like that, going from memory). No amount of rebooting will make any difference. Got through to the so called support centre this morning, after the Indian guy talked me through a "logical reboot" that didn't work (which involved unplugging the modem for 30 seconds, like I hadn't tried that myself several times!!), he ran out of ideas and said that a lot of customers in my area are experiencing the same problem and someone will call me in the next 72 hours. Sounds like a fob-off, will wait and see.
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sounds like a "small" issue NTL are having at the moment, at the time that info was probably the correct info. there are some issues with Cm's not locking on properly & the light sequence you have mentioned is the one of the symptons, so you may very well get your call back in 72hrs....