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spike7451 · 30-08-2005, 17:32

Basically,we are not computer trained & not respinsible for anything to do with the customers P.All we are responible for is installing the wireing ,checking the Signal levels & adjusting them if neede,Making sure the Modem locks on & thats it.We are under pressure & have time slots to meet,He probably had 10 other calls to make as well.If we waited around for the customer to install the software & check all the leads,then we might as well install it ourselves!And after 6 years doing this,i DO know what i'm talking about.And i've only came across 2 faulty power supplies & 1 lead in all that time,if my memory's correct
BTW,how DO you do a manual URL installation?

30-08-2005, 17:32	#4
spike7451 Inactive Join Date: Apr 2005 Services: Sky+/BT Home hub,phone & fusion mobile. Posts: 448	Re: Installation 'Problem' Basically,we are not computer trained & not respinsible for anything to do with the customers P.All we are responible for is installing the wireing ,checking the Signal levels & adjusting them if neede,Making sure the Modem locks on & thats it.We are under pressure & have time slots to meet,He probably had 10 other calls to make as well.If we waited around for the customer to install the software & check all the leads,then we might as well install it ourselves!And after 6 years doing this,i DO know what i'm talking about.And i've only came across 2 faulty power supplies & 1 lead in all that time,if my memory's correct BTW,how DO you do a manual URL installation?