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Originally Posted by Chris W
When the connection drops, check the power levels and SNR then, do they change?
Does the cable modem lose the sync and rdy lights when the connection drops? |
Sync and ready lights stay on, it just dropped out several times and I had to restart the modem each time to restore service. Signal levels were S/N 31dBmV, Rx Power 6.0dB, Transmit Power 34dBmV.
Earlier I did a traceroute from elsewhere on the internet and when the system was down I couldn't ping anything from my end including what I think is my UBR.
Any idea how I can make the nice people in Bangalore or whereever they are send me an engineer who knows what he is doing???