[batuted]

Hi bpullen,
I am a new Plusnet customer, and joined on the recommendation of a friend.

I too have been dismayed by the e-mail I recieved at the weekend.

I am however rather confused by the statement you raised in an earlier post:
"Quote:
Plusnet have now implemented 30 minute idle timeout on two of their broadband ADSL products. If your connection is idle for 30 minutes you'll be disconnected.

We have not implemented this. Just added a clause to the T's & C's that says we may."

In the e-mail I received it states:
"- Introduction of 'idle time-outs' for Broadband Plus and ADSL Home Surf
customers only. This means that we will disconnect any sessions that are
inactive for a period of thirty minutes. As long as your connection is in active
use, you will not be disconnected. If you are disconnected you will be able to
reconnect straight away. Please note that idle-timeouts will not be implemented
on Premier, Pay As You go or Business accounts."

So which is the correct answer?

I purchased a wireless router, and my biggest headache, if I cannot automatically get it to re-connect, is that I will not have the 'always on/anywhere in the house' functionality I joined you guys for, and bought the hardware for.

The thing is, if I can get it to automatically re-connect, it doesn't actually achieve anything on your end from what i can see, or am I missing something?

Dan