Cable Forum - View Single Post - NTL Customer Services: Your personal experience

Safeman · 29-08-2005, 08:24

hi i have been with NTHELL for nearly 5 years now... i had a bad one with NTHELL customer services dont know wot there doing sometimes i phone them up i was on the phone for 30 mins before they answered then she said i was in the wrong department so she put me truw to a another person i spoke to them they said you have been transferred to the wrong department ffs when i did get to the right place where i wanted to be in the 1st place. they need to get it right and some of them dont know wot they are doing sometimes they need to get better staff or give them more training coz some of them have not got a glue wots going on and thats a fact a few other people i know have said the same thing...............

29-08-2005, 08:24	#618
Safeman Inactive Join Date: Aug 2005 Location: Lancashire^uk Services: Virgin Media The False Advertising Company Posts: 237	Re: NTL Customer Services: Your personal experience hi i have been with NTHELL for nearly 5 years now... i had a bad one with NTHELL customer services dont know wot there doing sometimes i phone them up i was on the phone for 30 mins before they answered then she said i was in the wrong department so she put me truw to a another person i spoke to them they said you have been transferred to the wrong department ffs when i did get to the right place where i wanted to be in the 1st place. they need to get it right and some of them dont know wot they are doing sometimes they need to get better staff or give them more training coz some of them have not got a glue wots going on and thats a fact a few other people i know have said the same thing...............