Quote:
|
Originally Posted by Ave
Quote:
|
Originally Posted by Chris W
Do the lights on the modem slip off when the connection drops?
Sounds like a possible signal strength/ modem issue. what sort of modem is it?
Have you spoken to ntl about this problem?
|
The lights usually dont switch off, but they do on the longer drops.
Modem is the Terayon one, as for NTL, I have plenty of experience with their CS, and as this seems not to be a localised issue, I dont see any point going through the hassle  |
If you don't contact CS and go through the "hassle" it's unlikely that the problem will get resolved. If it's a signal strength problem then it will require an engineer visit and about 5 mins to fix.
Any chance of you posting your signal levels before, during and after a connection loss?