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Originally Posted by Chrysalis
Umm from feedback of people I know, this may surprise you but I actually know more telewest users then NTL.
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Why would it surprise me?
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So the numbers are in NTL's favour in my case, but still not one of the telewest people are unhappy with their service.
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Have you chosen to ignore some of the complaints in the Telewest sections of this forum then?
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2 public survey's back it up as well.
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Surveys of a couple of thousand people. ntl have a couple of million customers. Hardly fair coverage. Still, if you form your opinions by sponsored surveys, that's your prerogative.
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Finally a few facts speak for themselves.
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Facts - yes. Problems/issues to customers? Maybe, maybe not. But it's not your call to say whether they do or not really, is it?
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NO transperent proxies.
NO india call centre.
NO caps. (this may turn sour on 10mbit tho)
Prices are higher but it seems that isnt everyone's main concern. It defenitly isnt mine.
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As I've said, you may not appreciate the above 'facts' - other people are not bothered by caps, indian call centres etc.