Quote:
Originally posted by timewarrior2001
I'm not critiscising here, but has anyone checked into th eamount of faults BT have with ADSL?
Might be interesting to compare them.
Faults happen, maintenance needs to occur, The email debacle is a bit much mind and it should have been fixed properly rather than seemingly bodged everytime.
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True - and as per the t&c's you agree to by taking the service, you agree to ntl not guaranteeing a fault free service. Therefore, you're not entitled to compensation or reduced bills - although these are given discretionally in extreme circumstances.