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Originally Posted by Halcyon
I'd rather listen to the humming of the phone than the NTL music.
In fact, I wish the NTL staff were trained to sing to us whilst we wait.
Or maybe not.
A good thing would be for the user to choose. eg. Press 1 for house music, press 2 for jazz, etc.
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It already exists.
Press 1 for accounts - Money - Pink Floyd
Press 2 for Refunds - Lovely Day - Bill Withers
Press 3 for Tech Support - We won't get fooled again - Who
Press 4 for Complaints - I can't get (no) satisfaction - Rolling Stones