[IanUK]

I see yet another proxy thread started today as well, this is surely a pretty big problem now, The team here have helped me a lot by trying to get someone at NTL to answer my Responsetek form and I thank them for it, and I shall continue to try and get an answer, but it looks like NTL know they are useless and don't care - so much for customer service (or indeed providing what we are paying for in those areas affected)

The NTL network when NOT using the proxies (FTP/NNTP/POP3) seems to be very good to me, when I don't use proxies I get very good speeds indeed, but web browsing takes several clicks on links to get anywhere and then it just crawls along, or gives an out of date page - or in a lot of cases refuses to load a site at all or until refreshed about 5 times.

All I can suggest at this stage is that everyone affected by this problem raise a Responsetek form, if we all do it then maybe they'll listen (although by the number of proxy problems reported on this forum over the last few years and still nothing is done I doubt it)

ho hum