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Originally Posted by Albie
Why are NTL employees on here telling people recently that their computer is at fault when they come in to complain about bad connections and poor speeds?
It's no coincidence that in the past few weeks this board has filled up with people complaining about connection problems. Why aren't the people in the know on this board stating that the problems are at NTL's end. 
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To answer, no they don't have network problems they aren't admitting.
There's been no major major network work that would have caused a mass of issues, also there hasn't been a mass of issues that I've seen, no more than normal anyway. The quantity of people with speed issues isn't surprising out of a customer base of 1.5 million, blah, people only post when they have issues, blah, I know all the work done recently, blah.