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Originally Posted by largeinnit
wow,
I'm surprised at the amount of replies in a short space of time. Interesting to see its a re-occurring theme.
I think I'll leave money aside in case they want it in one hit. The only thing I'm slightly concerned about is that they try to charge me for back pay at the old rate (25 per month) as opposed to new - I've kept the email from their customer retentions dept just in case.
In the words of del boy, 'he who dares'...
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Since people keep saying how bad they are at responding to them.... why don't you email NTL, at least that way when they find out (and they will) that haven't been charged you can say "Well I did email you to let you know but you never contacted me back"
