Well, the legend continues.
Following the decision to kick two users off for complaining on their forums too much, which I can actually see the point to an extent, though I don't know all the facts, they are now pretty much confessing that they are lacking in capacity to handle all their customers being online at once.
A few friends of mine who use their service have been complaining to me about having issues connecting, which were symptomatic of PN lacking in 'sessions' with BT, namely amount of concurrent users that can be placed through each unit of capacity.
Another friend also mentioned to me a month ago that PN were apparently very short of sessions, and were regularly disconnecting various users overnight to try and balance their session capacity.
Plusnet have now implemented 30 minute idle timeout on two of their broadband ADSL products. If your connection is idle for 30 minutes you'll be disconnected.
This does kind of go against the idea of an always on connection, and is without a doubt a step backwards.
http://www.adslguide.org.uk/newsarchive.asp?item=2349
The news story from ADSLGuide.