How come none of the above discussion was in respect of this section of the original post.
Quote:
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Early last year, Plusnet, an ISP with nearly 200,000 subscribers, decided to cut its prices for all of it's Broadband Products, but it decided not to inform it's existing customers of the move. An implication which has meant thousands of customers are now paying almost twice as much for the same service
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The discussion instead seems to focus on the spamming and removal of service.
Yes I agree Plusnet were within their rights to suspend him etc, but surely not informing customers of a price reduction is the larger offense here.