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Originally Posted by Chris T
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They also recently introduced severe throttling of customers using more than 150Gb/month.
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 150Gb!! What would you have to be doing with your connection to use that amount?
Sorry, but my sympathies are with Plusnet here. Even on an 'uncapped' service, that cannot possibly be regarded as fair use. |
The same thing as a few NTL users that are members here
Why offer uncapped if you are going to complain when people use excessive amounts of bandwidth? 150Gb may be abusive but if you advertise an uncapped service then you should expect a small percentage of your users to abuse the service. Banning people for complaining to CS/ demanding explanations for the change in service conditions is not exactly good customer relations.