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quadplay · 24-08-2005, 14:30

It's nothing to do with the age of the box. The return path light (known as MCNS or Multimedia Cable Network Services) is only present on Samsung boxes and Pace boxes in Bromley areas. Pace boxes in Langley areas do not have this LED as the return path works differently.

However, as the jackel said, it sounds like your interactive services aren't enabled properly. Give Faults a ring (0800 052 2000, Option 3) and tell them you're getting the IS002 error message. Once it's sorted, you should be able to enjoy VoD!

24-08-2005, 14:30	#12
quadplay Inactive Join Date: Jun 2003 Location: Various Services: 9am, 1pm and 8pm daily Posts: 2,055	Re: Is it VOD or STB problem? It's nothing to do with the age of the box. The return path light (known as MCNS or Multimedia Cable Network Services) is only present on Samsung boxes and Pace boxes in Bromley areas. Pace boxes in Langley areas do not have this LED as the return path works differently. However, as the jackel said, it sounds like your interactive services aren't enabled properly. Give Faults a ring (0800 052 2000, Option 3) and tell them you're getting the IS002 error message. Once it's sorted, you should be able to enjoy VoD!