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Originally Posted by punky
You should be able to break out of the contract as you aren't getting a satistfactory service, especially as its less than a month. Is it within two weeks of signing the contract? You do have a 2 week cooling off period.
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The cooling off period is from when you first sign up- and having the equpiment installed puts and end to the period, regardless of how long it is between sale and install- this is stated in the terms and conditions.
Agreed though, that if you are not getting a service that you are paying for then you may have a case for leaving the contract (material breach of contract by telewest

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