[ukdmbfan]

Have rebooted, exactly the same problem. When I press the On Demand button it comes up with an error message that says:

"We can't connect to your services at the moment. Please make a note of the error number below (...) MO41"

Then when I close that error message another one pops up saying:

"This service is temporarily unavailable (...) IS002"

Interactive/Red Button services have never really "worked" on our NTL box, but every time we phone customer support they tell us to check all the cables are plugged in properly (I guarantee they are) and that to call out an engineer will mean a £75 charge, which we can't really afford.