Strange you got a 169ip, from being suspended, you would normally get a normal ip but ending above 248 eg 81.xxx.xxx.251ip, or the synch light would be flashing on your Cm depending how theyve removed it... this is what probably confused the first the agent, just guessing, as to why he/she didnt pick up the suspension, though it is written in bloody big writing on 1 or 2 databases he/she should have been checking...
glad its all working, & atleast its raining this weekend, so u wont miss the sunshine whislt reinstaling all those DVD's.