Thread: Likes and dislikes
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Old 24-08-2005, 08:43   #3
SlackDad
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Join Date: Mar 2005
Age: 53
Posts: 805
SlackDad has reached the bronze age
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Re: Likes and dislikes
Quote:
Originally Posted by jonbr
Things I like about NTL:

1) You get to speak to a human when you call them

Err, that's it.

Things I dislike about NTL:

1) Too many options when you phone them with too many messages - give us the choice of a central phone number or multiple direct numbers cutting out the options.

2) The different stories you get from different people in the same department - BB support, some say a loss of cable modem connection and a bad analogue TV signal are related, some say not.

3) The appauling sales service - missed appointments, installs not arranged etc.

Some would say only three dislikes isn't bad, but when I only have one like that's not good.
Come on, if that's seriously ALL you like about NTL why do you still subscribe to their Broadband service. And the two dislikes you mention could be levelled at most telecommunication companies.
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