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jonbr · 24-08-2005, 08:16

Things I like about NTL:

1) You get to speak to a human when you call them

Err, that's it.

Things I dislike about NTL:

1) Too many options when you phone them with too many messages - give us the choice of a central phone number or multiple direct numbers cutting out the options.

2) The different stories you get from different people in the same department - BB support, some say a loss of cable modem connection and a bad analogue TV signal are related, some say not.

3) The appauling sales service - missed appointments, installs not arranged etc.

Some would say only three dislikes isn't bad, but when I only have one like that's not good.

24-08-2005, 08:16	#1
jonbr Inactive Join Date: Jan 2005 Services: DTV (Sky+), DTV (VM), phone, 4Mb BB (wireless) Posts: 187	Likes and dislikes Things I like about NTL: 1) You get to speak to a human when you call them Err, that's it. Things I dislike about NTL: 1) Too many options when you phone them with too many messages - give us the choice of a central phone number or multiple direct numbers cutting out the options. 2) The different stories you get from different people in the same department - BB support, some say a loss of cable modem connection and a bad analogue TV signal are related, some say not. 3) The appauling sales service - missed appointments, installs not arranged etc. Some would say only three dislikes isn't bad, but when I only have one like that's not good.