Quote:
|
Originally Posted by levig
SPC,
yeah I know when I spoke to India again over the weekend (sat) they promised me an engineer visit yesterday (monday) between 6pm and 8pm, but guess no1 turned up was home from 5.30 just to be sure...the techie said that there might be a problem with the CM I'm using...
|
Saturday to Monday, that's over 24 hours. Call NTL and ask for compensation, they've taken great pleasure in telling me I can only claim after my connection has been down for more than 24 hours. It went down last night and I have to wait 4 days for an engineer this time! I WILL be claiming!