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Originally Posted by divil
An update...had to phone to get pin number...told nobody had even set me an account up and that somebody would call me back within 10-20mins....they didn't...so called them back after an hour...was told they guy that took my original order was off....was told somebody else would call me back within 30 mins...THEY DID!!...and they gave me password and pin...no probs setting up...didn't use the free frisbee they gave me just went straight to registration webpage.....funny things is an engineer came last Monday to install our new broadband?...2 weeks after they installed it the first time!?!?....wasn't even on the same day....we were installed on a Friday am!....even got paper work sent through telling me my pin and password...which were nothing like the one's I was given on the phone?!!....why am I expecting billing problems next??  |
That,i'm afraid happens 70% of the time.The salesman wants the commision from the job but is'nt prepared to finish his part of the job by raiseing the pin,ect & relies on someone else to do it for him.
Have you even noticed the absense of NTL sales persons on sites like this & NTL Hell???