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Originally Posted by TheBlueRaja
Yes they are running XP Pro - so thats an option - is the group policy thing difficult to use for somebody who knows his windows but hasnt used that tool?
Remote access still has me logging into their machine all the time as well.
Incog - they are both about 55.
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Can I refer you to my age over under my avatar.I am more than capable of running my own PC and learning how to use it.I'm also capable of updating my own AV.Why not just give them the benefit of the doubt and explain a few things so they don't need you to help them all the time.The more you force them to learn the better for them and you.
In fact today I've just installed a brand new 250 GB external hard drive just by reading the installation manual.

I don't think I'm any kind of exception either as homealone is also 52 and there are many on here who are older than us.You can also send them here when they have a problem.
Sorry to take this off topic and pray continue.