Cable Forum - View Single Post - STB broken (probably)

Aragorn · 22-08-2005, 22:25

Hi,

My STB (Pace 4010 - Langley area) appears to be having a problem - doesn't get past 'starting' and can't change channel, use interactive, etc.

I am leaving it unplugged over night, but I'm not very hopeful.

When NTL replace STB's do we get the option to ask for the same or will it be 'upgraded' to Samsung? Are there still problems with the Samsungs?

I have a separate CM - so no probs there - and we make use of the RF bypass - does the Samsung box have a bypass?

What's the usual turn around for an STB fault these days?

TIA.

22-08-2005, 22:25	#1
Aragorn Inactive Join Date: Apr 2004 Location: Minas Tirith, Gondor Age: 61 Posts: 3,458	STB broken (probably) - what will replace it? Hi, My STB (Pace 4010 - Langley area) appears to be having a problem - doesn't get past 'starting' and can't change channel, use interactive, etc. I am leaving it unplugged over night, but I'm not very hopeful. When NTL replace STB's do we get the option to ask for the same or will it be 'upgraded' to Samsung? Are there still problems with the Samsungs? I have a separate CM - so no probs there - and we make use of the RF bypass - does the Samsung box have a bypass? What's the usual turn around for an STB fault these days? TIA.