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Originally Posted by simpsonsFAN
Im sure if you had contacted ntl CS about it they would have fixed the fault with your box. There is no known fault with scart leads and samsung boxes, it sounds to me like something todo with poor signal levels or a duff box, but im sure someone else will be able to advise you on that.
-Chris
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He did contact them, they fed him BS.
Under those circumstances no wonder he wants to leave.
Quite amusing actually that a customer who spends highly leaves because he can't get his fault fixed meanwhile customers who probably don't spend anywhere near as much but don't wanna pay full whack or are whinging buggers without any fault at all besides the ones they invent just have to phone up and threaten to leave and they are given shedloads of discounts, all without a new contract.
Probably why ntl is still spilling red ink while TW are in the black.