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Originally Posted by JackJones-ÃÃâ€*’ÂÂÂÃÆâ€ ™Ãâ€*’ÂÂÂ-â„ ¢
do any NTL tec read this forum
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yes
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Originally Posted by jonholyfield
Try bbc.co.uk
Nice try lets take the most well cached site in the world for trouble shooting.
How about trying http://www.zmag.org/ instead.
Relying on cached info to prove it is not a problem verges on criminal.
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Indeed, but it's certainly a start. You know what people are like, if I sent customers to that zmag site to test for HTTP connectivity, how on earth would we explain the usage of a site with the headline "the spirit of resistance lives"? The reason the BBC is generally chosen is because it's a popular neutral site with a short URL. However I can appreciate that the argument that "it's always up" is never a good argument due to the caching issue.
Unfortunatley, I see the issue with the "script city" style of conversation all the time. 99 times out of a 100, it's generally the result of agents not logging exactly what they've done, hence leaving it open for the following agents to repeat themselves.
I will agree though, going to court isn't good news at all.