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Old 21-08-2005, 17:04   #1
Bludger
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Join Date: Jun 2005
Posts: 17
Bludger is an unknown quantity at this point
Upstream has died

The send light started flashing on my surfboard modem last thursday. Receive (downstream) is solid but it can't get an upstream connection. I logged a helpdesk call and they booked an engineer who can't come out until next Tuesday which is a bit annoying but I guess they're busy :-(

I was really expecting it to come back on after an hour or two as it has done in the past and I could have cancelled the engineer but it's been flashing for 4 days now. I don't know why my connection would suddenly go after working fine for at least 2 years now, do the cables sometimes get disturbed in the cabinets when other people's connections are being worked on?

I assume I'm an isolated case as I'm in bracknell and I see no other similar problems reported here. I'm just unlucky am I? It's really painful being without internet even for just 4 days, funny how you come to totally rely on it. Currently posting this at a friend's house. I'm going to be really annoyed if the engineer doesn't show up on Tuesday, anyone know if I can get a rebate for the days I've lost, I'm on the 2MBit service.

Thanks
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