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quadplay · 21-08-2005, 16:00

ntl broadband uses the coaxial connection, so it sound like the engineer won't have to do much at all!

Do make sure that he checks the levels though, and that the "Sync" and "Ready" lights are on solid (not flashing) on the front of the cable modem before you let him leave, as without those you won't get any kind of connection.

Also, you'll need a broadband PIN number (which should be 8 digits starting with the number 1). If you haven't already got this, call Customer Services on 0800 052 2000 (Option 5) and they can supply it or create one.

21-08-2005, 16:00	#5
quadplay Inactive Join Date: Jun 2003 Location: Various Services: 9am, 1pm and 8pm daily Posts: 2,055	Re: New Broadband Install ntl broadband uses the coaxial connection, so it sound like the engineer won't have to do much at all! Do make sure that he checks the levels though, and that the "Sync" and "Ready" lights are on solid (not flashing) on the front of the cable modem before you let him leave, as without those you won't get any kind of connection. Also, you'll need a broadband PIN number (which should be 8 digits starting with the number 1). If you haven't already got this, call Customer Services on 0800 052 2000 (Option 5) and they can supply it or create one.