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Originally Posted by XFS03
Did those who received the new T&C by post also receive the new User Policy?
I notice that the AUP has changed again. I was still under the impression that I had a download limit of 1GB/day. I now see that I have a usage allowance (downstream &/or upstream) of 30 GB/month. Much more flexible, but it would have been nice to know about it before it came into force.
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Works out about the same, surely?
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Originally Posted by Chrysalis
umm what the hell is this about.
(ii) from time to time, we may contact you by mail, telephone, email, other electronic messaging services (such as text, voice, sound or image messages including using automated calling systems) or fax with information about our products and services (including discounts and special offers) and those of carefully selected reputable third parties which we think may be of interest to you;
(iii) from time to time, we may also share your information with carefully selected reputable companies outside the ntl group of companies so that they may contact you by mail, telephone, electronic messaging services (such as text, voice, sound or image messages including using automated calling systems) or fax to let you know about goods, services or promotions which we think may be of interest to you. We will not disclose your email address to third parties for marketing purposes without your specific consent or at your request
If you do not wish to receive marketing or promotional information from us or our carefully selected third parties, please write to: NTL Data Policy, PO Box 9521, Sutton Coldfield, B76 1BR, or visit our website www.ntl.com/home/dataprotection to register. If you write to us, please state in your letter whether you would prefer not to receive any promotional material from us or whether you would like to receive information from ntl by some but not other methods (the options are: by mail, telephone, electronic messaging services, fax and email). Please provide the same information in relation to promotional material from our carefully selected third parties. Remember that if you say you do not wish to receive any promotional material from ntl or our third parties, this will preclude you from receiving any of our special offers or promotions or those of third parties which may be of interest to you.
Ok so now all customers automatically have their phone number given out if they dont specifically contact NTL to say otherwise? I wonder how many thousands like me will be subject to this and have recieved nothing in the post yet, this might explain why I have had cold calls recently.
4.3 We reserve the right to monitor and control data volume and/or types of traffic transmitted via the Interactive Services and/or Internet Services. In the event that you exceed the usage allowances applicable to your Internet Services as detailed in the User Policy,
Can understand they want to measure amount of traffic each person uses but monitoring type of traffic? I hope they not sniffing traffic. |
Don't think really either is a cause for complaint...
- Phones- you can register with TPS which is free, and as it says, you can opt out (although, you should be able to opt-in and be out by default, I suppose) but, you don't have to get the calls, so I can't see a problem...
- Monitoring traffic- I think you'll find the right to use Packet Monitoring is pretty common ISP policy, and not an infringement of any human rights... as it stands, TCP/IP packets are pretty insecure, you only have to use AirSnare or Ethereal over an unsecured wireless lan to see that... and if one is that bothered, there are always other ISPs