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Originally Posted by Chrysalis
Considering NTL are finally going to rollout unmetered packages I have no argument other then the fact they decided to boot off heavy users before the packages are available.
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From what I can gather the people who have got warning letters are having their connection monitored for a month before NTL take any action.
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Originally Posted by NTL
We are writing to these customers and will begin formally monitoring their usage for a month. We hope they will move quickly back into the bounds of our fair usage allowance. However if they continue to abuse the service we will write to them again. We will either move them onto a lower speed unlimited service or suspend them. Ultimately, this will depend on upon the degree to which they modify their behaviour.
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This sounds to me as if new unlimited speeds will be available before anyone is booted off.