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jaycee · 18-08-2005, 13:37

Check another USB device on your USB ports on your PC. If these work, try swapping out the USB cable (they are a standard kind A-B cables that you get with many USB devices, printers in particular).

If this doesn't work you can either buy an Ethernet PCI card for a tenner, which is more reliable anyway, or insist to Faults that your modem has failed and that you need a replacement. Removing and reinstalling the USB drivers for the modem is also a possibility.

If the SYNC/RDY lights are on, you haven't been cut off. The RDY light goes out when you are cut off for nonpayment.

18-08-2005, 13:37	#11
jaycee Inactive Join Date: May 2005 Posts: 304	Re: Broadband kaput Check another USB device on your USB ports on your PC. If these work, try swapping out the USB cable (they are a standard kind A-B cables that you get with many USB devices, printers in particular). If this doesn't work you can either buy an Ethernet PCI card for a tenner, which is more reliable anyway, or insist to Faults that your modem has failed and that you need a replacement. Removing and reinstalling the USB drivers for the modem is also a possibility. If the SYNC/RDY lights are on, you haven't been cut off. The RDY light goes out when you are cut off for nonpayment.