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Originally Posted by levig
Morning,
Since last monday I've had some problems with my bb connection, I called Tech SUpp. and they booked an engineer for me, alas, yesterday my connection was there again.
Now this morning (am at work now) I wanted to give my email a quick check but nopes nothing happening, checked my router and the wan ip was 192.168.100.3. then I checked my down and upstream signal and came up with these results:
Downstream Receive Power level: -13.45 dBmv
Downstream SNR: 25.35 dB
Upstream transmit Power Level: 61.00 dBmv.
am living in Kettering Northants.
so now my question...could some1 give me some advice in what to do??
Thanx
ps: if wanted I got my mac address with me now. also if there are any NTL techs around now I got a ticket number 2044847
Cheers 
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With those signal levels you are going to need that engineer, I had a similar prob in Rushden recently, was down to a local network fault and the time before that something in the cabinet was borked.
Hope this helps.