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STB or Cable modem (but I believe you have to ask for the Cable Modem),
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What do you mean by this? Do i have to wait for the technician to arrive?
I have my pc on the other side of the room and I dont want to run cables across to it. I do have a wireless router/modem which I used when I was with BT. what connections do the stb use?
If they install the modem by the pc do they drill holes and put a plug point or do they just have a cable running the the modem direct?
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Oh, and if you have an Ethernet connection on your PC (most newones do now), ask them to attach the STB or Cablemodem via that rather than USB, as USB is not as reliable.
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so does the cablemodem have a USB and a RJ-45 connection?