I scanned it when it came with the bill, but didn't really see anything that would be any different to the customer as of now. The only part that did catch my eye was actually a new bit -
Quote:
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17.2 We reserve the right to suspend the Services or terminate this Agreement in whole or in part if your use of the Services (a) risks degradation of service levels to other customers, (b) puts the ntl Network at risk and/or (c) is not in keeping with that reasonably expected of a residential customer.
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I didn't type that out though, the friendly chaps at ntl have put the changes up on their site -
http://www.home.ntl.com/page/termschanges
http://www.home.ntl.com/content/ebiz...es/changes.doc
So maybe they will start busting the punks who abuse the service.