I've just had a reply to my responsetek entry.
It says that someone from Technical Support will be looking into the matter and contacting me directly.
Fingers crossed !
I feel your pain jonholyfield, the proxies are a real problem here, just today I've had Gamespot,Expedia & Ebuyer all fail to work and needed a proxy switch - If I didn't know about the proxies then I would have probably thought those sites were down, or wasted my time (and theirs) ringing support, and when sites do work they are more often than not very slow.
Usually switching proxies fixes it - for a while, then its the proxy dance again, it was amusing at first, then an annoyance, now its just pathetic.
Oh and Welcome to the forum
