Well.....
In an oddly ironic twist I found out something about myself, my preconceptions, and (more importantly) learned to not judge based on first impressions today.
I called a company, fully expecting to get an Indian call center and get the run-around.
The person on the other end of the phone answered, and sounded Indian. I instantly went into despair mode.
My problem was resolved quickly and efficiently.
So, what did I learn?
Was it
not to base my judgements of Indian call centers on my previous bad experiences with one or two?
No.
It was that I can't tell the difference between an Indian accent and a broad Northern accent when the phone line is bad. The person (and the call center) was based in this country!
