Just had my mum ring the number on the flyer because she's getting less and less channels and digital is the only way she can get most of her fav channels back on.
She got through to a nice sales rep and was instantly told after asking what offers she could get that she could have the family pack for £21.50 for 6 months inc. line rental (not what i was offered but still a good deal) and then found out that she had being charged for a second stb which didn't exist and was given a credit of around £170
She was flying around the room at this point, not because of anger at being overcharged but because she didn't need to pay anything until the credit ran out which will be some time away!
This just adds to my being an ntl fanboy
