Cable Forum - View Single Post - NTL Customer Services: Your personal experience

**Maggy** · 16-08-2005, 12:50

Well now..Upgraded from 300k to 1MB today.

Unfortunately the nice chappie disconnected my BB entirely and I had to sort of go round the houses to get sorted out.However that being said I never had to wait more than three rings to get through to anyone and I can't recall more than one bar of any MUZAK played.Much much better.But I didn't like the being passed from one wrong section to the next.This was because I was given two wrong numbers.

But overall a much more pleasant experience from everyone.and I'm sorted for now.

16-08-2005, 12:50	#613
Maggy The Invisible Woman Cable Forum Team Join Date: Jun 2003 Location: between Portsmouth and Southampton. Age: 72 Services: VM XL TV,50 MB VM BB,VM landline, Tivo Posts: 40,344	Re: NTL Customer Services: Your personal experience Well now..Upgraded from 300k to 1MB today. Unfortunately the nice chappie disconnected my BB entirely and I had to sort of go round the houses to get sorted out.However that being said I never had to wait more than three rings to get through to anyone and I can't recall more than one bar of any MUZAK played.Much much better.But I didn't like the being passed from one wrong section to the next.This was because I was given two wrong numbers. But overall a much more pleasant experience from everyone.and I'm sorted for now. __________________ Hell is empty and all the devils are here. Shakespeare..