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Stuart · 14-08-2005, 21:09

Call Faults. They should be able to test the line, and, I believe the modem also logs any faults. If they cannot access the log, an engineer should be able to.

Apart from that, it will be the only way you can get the fault resolved.

14-08-2005, 21:09	#2
Stuart - Join Date: Jun 2003 Location: Somewhere Services: Virgin for TV and Internet, BT for phone Posts: 26,546	Re: Is it worth me calling an engineer? Call Faults. They should be able to test the line, and, I believe the modem also logs any faults. If they cannot access the log, an engineer should be able to. Apart from that, it will be the only way you can get the fault resolved.